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Deborah H. Morales
Maintenance User Group

Deborah H. Moralescreated the topic: Can we add a craft to the Maintenance Direct options?

We want to add a new craft (Problem type) that the requesters could choose when they want to have equipment or furniture removed/disposed from their offices. Anything with an Asset tag has to go through asset management before Housekeeping can remove ...

3 years ago

  • NewestOldestView All Comments4 comment(s)
  • Margie BargfredeI followed the link above and it mentioned the following: "Jed DeGroote 7 months ago
    We're happy to announce that an enhancement to allow the creation of custom problem types is in the works and expected to be released in Q4 of 2015. Custom Cra ...1 year ago
  • Jed DeGroote@Margie Bargfrede We've had a few other enhancements (survey integration and Grainger Integration) that have pushed this enhancement back. ...1 year ago
  • Clint GlauserAny update on this @@Jed DeGroote ?5 months ago
Deborah H. Morales

Deborah H. Moralesasked the question: Work Order Closed/completed only after Requester approval that work ahas been completed.

I have been asked to explore  with the SD community  if any maintenance direct work order business model is available to share with us  where the customer or requester sign's off  on a work order before the "status"  is closed /completed in the syste ...

3 years ago

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3 years ago

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4 years ago

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4 years ago

Deborah H. Morales

Deborah H. Moralesasked the question: Benchmarks for satisfaction level of HVAC comfort

We administer a yearly customer satisfaction survey and would like to compare our responses and satisfaction levels for HVAC services. Does anyone have this type of data and would you be willing to share it with us? This is a 4-year University.

4 years ago