Get the Best Support | Mobile Crisis Management Software
In 2009, SchoolDude was the recipient of The Stevie Award for Sales and Customer Service for best front-line support for education.
Upon releasing our latest technology in 2014, we have continued that level of service to offer the best support for mobile crisis management software. Our smartphone app for school crisis management comes with the very same customer service efforts that helped put us on the map.
Our customer service recognition came on the foundation of some impressive statistics including:
- 82% of customer emails answered within 30 minutes.
- 96% of customer emails answered within one hour.
- 94.8% of live chat questions answered.
- 95% of training feedback surveys ranking eight or higher on a 10-point scale.
- 97.7% client satisfaction rate.
The Best Support in Mobile Crisis Management Software Doesn’t End There
The best support in mobile crisis management software companies also includes lifetime unlimited customer support and training so you’re never left scratching your head. All clients are given our QuickStart implementation plan which includes one-on-one advisement from our team of experts to assess your school’s needs.
Through our website you can interact with other SchoolDude clients from all over the world to ask questions and collaborate on new ideas and industry best practices. You’ll also be exposed to a number of informative webinars sharing trends, tips and training.
For four days every year, clients are welcome to join us for our annual SchoolDude University conference where you’ll hear from industry experts.
It’s easy to see why 87% of our clients said they would recommend us to a friend or colleague.
Want to experience the best support in mobile crisis management software programs? Give us a ring and have your call answered by a live person within three ring or contact us via e-mail today.