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The format has changed and now contains some confusing terms. For example, previously you clicked on "submit" for a work order. Now you click "save," which does not make the user feel like they have completed their work. Also, the sections under the initial "add/update work order" are confusing - I'm not sure if I am supposed to fill them out or if our maintenance department does so. Second issue is that it is more difficult to go back through work orders to see if they have been completed. Finally, the new work order now just says "request date." That would appear to mean the date it was requested; however, maybe it is the date that I want it completed?