I want my technicians to complete a work order but not close it until the supervisor has verified that all the information has been completed. We need to make sure that the action taken is entered, the Reason code and custom code has been entered correctly.
I moved my techs back from supervisors, so now they can't enter another workers hours because I thought this was one of the restrictions on a technician. I now know that Technicians can close work order.
How are you making sure that technicians enter all the data needed on a work order?