Many School Districts have migrated to Google Education as their primary platform. With this move you may encounter some hiccups with FSDirect and some of the optional email notifications.
The most common glitch occurs when you elect to use the “Email Cancellations” link on an “Alternate Event” or an event on an Irregular Schedule.
This link is designed to interact with your local (installed) email and pull up a new message template. It has been brought to our attention that this link doesn’t work with Google mail. FSDirect is looking for an installed email service that no longer exists, so the link appears to be broken.
The good news is that there is a solution. The link below explains how to edit Protocol Handlers so that Gmail will open for this type of link.
We've received positive feedback about this solution. I hope it helps you too!