SchoolDude Chatter

In an Education Community, Help is not a document. It's a conversation. Meet, ask, and follow community experts — join the vibrant discussions around SchoolDude's products and services. Start by asking a question or choosing a community by your area of interest...

Jeff Roller

Jeff Roller added the idea Incident: Allow users to edit

Incident: Allow users to edit the body of tickets, but only if it's still open. There is obviously an issue with a user having FULL edit rights to their own ticket, but there should be the ability to add information or edit the information sent whil ...

41 minutes ago

    Dave Kornegay

    Dave Kornegaycreated the blog entry What is Deferred Maintenance? What is the Definition of It for My Schools?

    A great question around capital planning was submitted that requires defining and feedback: "I am a resident and involved parent in our local school system which is in the process of contemplating capital improvements for our aging buildings. I'm hop ...

    2 hours ago

      Julie McGaha
      Facility Use User Group

      Julie McGahacreated the topic: Who approves schedule requests when comptroller is out of the office?

      Schedule request is setup by routing approvals. I give the final approval to all requests. How should final approvals be accomplished when I am out of the office?

      1 week ago

        Gary Benedict

        Gary Benedictcreated the topic: Not authorized or have permission for maintenance direct

        For some reason I am being denied access to maintenance direct for my account which I have previously been using for 1 year.

        1 week ago

        Christine Crisler
        Maintenance User Group

        Christine Crislercreated the topic: Complete vs Closed work order

        I have been using School Dudes for over a year now. When work orders are done I just mark them complete. However I see others are "closing" work orders. Can you explain the difference and when/why you used "closed:? Thanks.

        1 week ago

        • View All Comments4 comment(s) -
        • Christine CrislerThank-you Matthew. I thought this may be the case. 6 days ago

        • Lynn George@Christine Crisler I use Complete when the Technician is done with the work order and then use Closed when I make sure that all billing ...5 days ago

        • Cindy AdamsWe say that Complete means the work is done and Closed means the paperwork is done. 4 days ago

        Dave Kornegay

        Dave Kornegaycreated the blog entry Mobile Device Management: Android Devices

        An enhancement to the Dude's suite of Technology solutions will allow greater insight into Mobile Device Management (MDM) concerning Android devices upon your network. The focus was upon effectively integrating with Android for Work for streamlined & ...

        1 week ago

          Dave Kornegay

          Dave Kornegaycreated the blog entry The Power and Responsibility of Business Intelligence

          What's the point with KPIs and BI? Read this blog post to learn more about the power and responsibility that comes with business intelligence.

          1 week ago

            David Bass

            David Bass added the idea Tie PM Direct to Fuel Management System to track mileage for PMs

            We currently use Veeder Root to track fuel use. When you fill up you have to enter your mileage. It would be great to be able to tie this into PM Direct to track and generate work orders for oil and filter changes and other recurring maintenance item ...

            1 week ago

              George Mayor

              George Mayor added the idea Online Operating logs

              There are various logs that we use to monitor equipment. It would be great to have those logs in SchoolDude so that the information could be looked at by various supervisors. Logs, for example, for boiler operating log, chiller operating log, generat ...

              1 week ago

              • George MayorThat is an idea. Then every time a log was run on a piece of equipment. The technician would have to attach it to the work order. What I am wanting to do is have the operating log pull up on the technicians mobile device so that it could be filled ou ...1 week ago

              Jill Ponzi

              Jill Ponzicreated the topic: FSD Admin viewing what other Roles views

              Is there any easy way for an Administrator to view what other users see of other roles? It is very difficult to help a Requester or a Service Provider when I cannot see the same screens they see.

              2 weeks ago

              • Matthew Venturini (0350P)We set up dummy accounts to log in to the other roles - then log in as needed when helping trouble shoot issues that people may have... 6 days ago

              Matthew Freitas

              Matthew Freitasvoted on Create a work oder system using one simple email to capture requests like maintenance@123.com

              The user just emails to maintenance@schooldude.com or whatever mailbox you want to set up then the admin receives and distributes the work order. That way ALL users don't need any training to roll out the system. They simply email. We need to simplif ...

              2 weeks ago

              George Mayor
              Maintenance User Group

              George Mayoranswered the question operating logs

              After pondering on this some more It looks like this would work in the equipment data sheet Most all these logs I am thing about correspond to pieces of equipment On our mobile devices we could bring up the equipment and the log would be tied to it. ...

              2 weeks ago

              Blake Olson

              Blake Olson added the idea Connector to MS Teams

              In Microsoft Teams, you have the ability to connect outside resources that get automatically added to the chat channel. For example, maybe if a certain twitter account tweets, it will make a post to your team. I would love to have a connector with & ...

              2 weeks ago

                Tim Bonnette

                Tim Bonnette added the idea Task hour tracking for FSDirect

                I would like to see a way to track the amount of hours from tasks on Facility events that tie to individual groups. The thought is to use this information to allocate dollars or increase staff. Example. After a FS event, there is a task order we use ...

                2 weeks ago

                  Lynn George

                  Lynn Georgecreated the topic: Vehicle Maintenance

                  What do people use for the fleet to keep track of mileage, repair, service? Does anything in School Dude cover these beside in putting work orders manually? Is there a template in PM Direct to help with mileage and oil changes?

                  2 weeks ago

                    Margaret Ludlow

                    Margaret Ludlow added the idea Increase characters within Event Description

                    Within the Event Description area it would be helpful to either increase the number of characters allowed or put a block of not allowing characters to be typed when the limit is reached. It is frustrating to be typing copy only to find out when you t ...

                    2 weeks ago

                      Stanley Fowler

                      Stanley Fowler added the idea Additional Dot Colors (Calendar View)

                      In terms of how TripDirect is used at our school, it would be helpful if on the calendar, there was the ability to designate a trip requiring a bus and a trip that will be utilizing private transporation with the use of different color dots. So at a ...

                      2 weeks ago

                        Catherine Holley

                        Catherine Holley created the event The Intersection of Campus Safety and IT

                        Is your public safety department working with your IT department? It is becoming more and more important for these departments to work hand-in-hand as IT, safety and physical security are no longer separate entities. The convergence of IT and safety ...

                        2 weeks ago

                          Catherine Holley

                          Catherine Holley created the event 2017 IT Leadership Survey

                          Since the education technology profession is constantly evolving, CoSN conducts its IT Leadership Survey annually. The survey provides valuable information about how education leaders are leveraging technology and paints a picture of potential change ...

                          2 weeks ago

                            Catherine Holley

                            Catherine Holley created the event Refresh Your School’s Event Management and Scheduling Process

                            Does your school’s event management process stress you out? Use the summer to reboot and refresh your processes for next year and to better monetize your assets. Learn how to streamline your event scheduling workflow, and better communicate event ne ...

                            2 weeks ago