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Billie Rand

Billie Randanswered the question Does anyone have a quick reference guide for Incident technicians?

Thanks Dave. Yes, the guide you have is helpful and informative. However, I wanted a 1 page quick refrence guide for technicians.
Dave Kornegay also answered the question Dave Kornegay also answered the question

1 day ago

Dave Kornegay

Dave Kornegayanswered the question Where is the Incident Supervisor I User Guide located?

Checking into it, Billie. Thank you for letting us know.

1 day ago

Facilities WorkRequest

Facilities WorkRequest added the idea Request Receipt for Requester Regardless of Role

The system should send a request receipt to the requester regardless of any other role they might have in SchoolDude. We have staff members that are listed as Supervisors so they pull their own reports on work orders charged against their projects. W ...

1 day ago

  • View All Comments5 comment(s) -
  • Facilities WorkRequestCatherine and Dave,

    Both suggestions are appreciated. However many of the people in our organization that are listed as a role other than Requester, Tech or Clerk do not sign into SchoolDude on a regular basis. Specifically our Project Man ...1 day ago

  • Dave Kornegay@Facilities WorkRequest Great point. That is why I am a fan of Saved Actions. It sends one email with the information attached vs. many e ...1 day ago

  • Facilities WorkRequest@Dave Kornegay

    A nightly report would be overkill for these sorts of users since they only send in work orders infrequently. If they ...1 day ago

Billie Rand

Billie Randasked the question: Does anyone have a quick reference guide for Incident technicians?

I need a quick reference guide for Incident technicians. Do you have a condensed version of the technician training guide? Thanks for your assistance in advance.

1 day ago

Billie Rand

Billie Randasked the question: Where is the Incident Supervisor I User Guide located?

I cannot locate the Incident Supervisor I User Guide. It is not in the Technology Essentials library. Thanks for your assistance in advance.

1 day ago

Liz Tomaszewski

Liz Tomaszewskicreated the topic: emergency work orders - when it is really an emergency

In an effort to provide better direction to our trademen for emergency work orders, we are considering developing a question template for the customer service center staff to ask when emergency calls come in. For example, is water pouring out of a pi ...

1 day ago

George Mayor
Maintenance User Group

George Mayorcreated the topic: PM Schedule clear all task to replace with new

I have a schedule and I would like to change the tasks and procedures. How do I clear out the old so that I can use my new template

2 days ago

  • Dave KornegayYou have a couple of options, George.

    EASY: Step 8 allows you to pick a new template and will overwrite the rest of the schedule's options 9-16.

    DETAILED: you can delete or overwrite tasks in option 11.

    Great question ...1 day ago

  • George Mayor@Dave Kornegay Thanks that worked1 day ago

Carrie Snodgrass

Carrie Snodgrass added the idea "Print This" function in Calendar (Month View) for multple months: please print the month!

I frequently use the Month View in the Calendar of FSDirect. I also use the "Print This" function frequently. When I use "Print This" for a time period that spans multiple months, it can get really confusing because it only shows the date. It's not e ...

4 days ago

jolyn iboy

jolyn iboy added the idea Cancelling all events on a particular date

We have had record snowfall and so that means snow days and canceled events! I think it would be great, in situations such as this, to cancel all events on a day rather than going into each event one by one.

1 week ago

    Geoffrey Ott

    Geoffrey Ott added the idea Capital Forecast Import/Export

    In Capital Forecast, it would be beneficial if the print to Excel format matched the import template for building components and needs. This would enable quick batch changes of records without having to go into each one individually. It can still be ...

    1 week ago

    • Dave KornegayThank you Geoffrey. I have this opened up for voting for others to weigh in upon. Great idea.1 week ago

    Moradi Sukkari

    Moradi Sukkari added the idea Tripdirect - events scheduling

    I really think there should be an option to merge transportation requests that are received through Events scheduling into Tripdirect calendar. It is really time consuming to do resubmit transportation requests again into tripdirect. if anyone knows ...

    1 week ago

    • Dave KornegayThank you Moradi. I've opened this up for voting and for commentary on how others have addressed your scenario.

      Are most of these events athletic in nature?1 week ago

    • Moradi Sukkari@Dave Kornegay

      Well, King's Academy is a boarding school, so not only athletic events, there are weekend activities, exams that stud ...1 week ago

    • Dave Kornegay@Moradi Sukkari The reason I was asking about athletic was because we have an integration with athletic scheduling systems (e.g., Arbiter ...1 week ago

    Facadmin Dept

    Facadmin Dept added the idea FSDirect: Routing Behavior for "Approved" Status Routes

    The current routing behavior for obtaining approvals on "Setup Schedule Status Routes" seems to take the "looser approval path" when multiple rooms are included in a schedule AND the selected rooms have different routing rules. Consider the following ...

    2 weeks ago

    • Dave KornegayThank you. I have opened this up for commentary and have also asked for our routing gurus to take a look at your scenario.2 weeks ago

    Jenna Dunlop

    Jenna Dunlop added the idea Cancelling a work order

    For some reason, if you want to cancel a work order you have to choose to say "void, or defered" when there should be a clear "cancelled" option if that is in fact what you are doing. Thanks!

    2 weeks ago

    • Dave KornegayThank you for the feedback, Jenna. I have opened this up for voting and comments.

      I believe Void was established as a generic way of saying a work order is not valid for any reason to keep the status list from growing too long, but not nec ...2 weeks ago

    Jim Steward

    Jim Steward added the idea Character limit in Purchase description field in Maintenance Direct

    When working in the Maintenance Direct product- Specifically the Purchases section. The description field has a character limit of 255 characters but that is not conveyed until you click on the submit button and a pop-up box tells you that you have ...

    2 weeks ago

    • Catherine HolleyHi Jim,

      Thanks for taking the time to share this idea, I've opened it up for voting!2 weeks ago

    Lynn George

    Lynn George added the idea Delete a Whole Building - Components and Needs

    I would like to be able to delete a whole building, all components and needs as a group. This would be used if a building is torn down or lost in a fire. Hard to delete needs one at a time.

    3 weeks ago

    • Catherine HolleyHi Lynn,

      Thanks for taking the time to share this idea, I've opened it up for voting!3 weeks ago

    • Dave KornegayThank you Lynn for presenting this and to Catherine for opening this up.

      We did confirm the validation rules for disabling/deleting a building being tied to records does not incorporate a mass delete capability.

      The question I w ...3 weeks ago

    • Bobbi AntonucciI have a similar need. I want to be able to enter a decommissioning date for a building or location and have it stop computing the needs as of that date.2 weeks ago

    Rudy Mijo
    Maintenance User Group

    Rudy Mijocreated the topic: P M Work Order Tasks and Procedures List Checkoff

    I noticed this new enhancement on the PM Work Orders that gives a check list for tasks and procedures, as an admin I can see and use this, but my Technician does not see this. There is a PDF that can be download with the checklist, but the interacti ...

    3 weeks ago

    Jeff Lettau

    Jeff Lettau added the idea Please give us a true "batch" process for closing work orders.

    Please give us a true "batch" process for closing work orders by a request date or work order number range. A lot of time is being wasted moving work orders from "complete" to "close" ten at a time. I would like to move an entire month by request dat ...

    1 month ago

      Claire Burling

      Claire Burlingcreated the blog entry Preventive Maintenance Work Order Tasks and Procedures List Checkoff

      An enhancement for MaintenanceEssentials users is being released that adds a 'checklist' functionality to the Tasks and Procedures section of a work order generated from a preventive maintenance schedule. This feature will allow users to indicate tha ...

      1 month ago

      Sam Zippin

      Sam Zippincreated the blog entry SchoolDude Recognized as Top 10 Digital Solution Provider of 2016

      Education Technology Insights has recognized SchoolDude in the magazine’s annual Top 10 Digital Solutions Providers List for 2016 ! “ School districts are always concerned with total cost of ownership and effectively maintaining the technology stack ...

      1 month ago

      Topher Nichols

      Topher Nichols added the idea Audio/Visual Choices for New Schedules

      We would like a way to set-up standard choices for A/V set-ups. For example, if someone is requesting a new schedule, when they indicate "Yes, I need A/V," that there is a list of choices that they can choose from using checkboxes, i.e. Projector, La ...

      1 month ago