SchoolDude Chatter

In an Education Community, Help is not a document. It's a conversation. Meet, ask, and follow community experts — join the vibrant discussions around SchoolDude's products and services. Start by asking a question or choosing a community by your area of interest...

Kristi Hauswirth

Kristi Hauswirthcreated the topic: Mark up on material

We bill other departments when they want something done that doesn't fall into our scope of work. Until now we have never marked up material but we are thinking that we should...someone has to buy it and deliver it to the appropriate building, etc. W ...

18 hours ago

    Dave Kornegay

    Dave Kornegayanswered the question How Do I Merge Duplicate Requester Accounts into a Single Account on MaintenanceDirect

    Great question, Joshua. There is a way in MaintenanceDirect to move work order submissions from one requester to another. Access your list of Users (either through the Account Setup tab or the Employees link on the Home page) Mouse over the blue ...

    1 week ago

    Joshua Schoonmaker

    Joshua Schoonmakerasked the question: How Do I Merge Duplicate Requester Accounts into a Single Account on MaintenanceDirect

    Some of our requesters have accidentally created multiple requester accounts, some of which contain outdated information. We would like to merge (or achieve a similar result) these accounts into one single account that contains all of the requests ma ...

    1 week ago

    Rick McWhorter

    Rick McWhortervoted on Next Week in TripDirect reports

    We can see value in being able to create a driver report to run weekly. we would need a parameter on drop down list that says "Next Week". We want to run this report for each driver one week prior to the week of their trips. This way they would ...

    2 weeks ago

    Rick McWhorter

    Rick McWhorter added the idea Print my Trip Custom Period

    I would like a tab added to the select your reporting period use custom period box to include next week to be able to click on. This would allow someone to do a saved trip print report for next week and email to person assigning trip drivers. Thanks.

    2 weeks ago

    • Dave KornegayRick, we have a similar request for a next week option for TripDirect I will move your idea to in order to consolidate them. Thank you for your request and I'll be sure to get this documented in our product management reports.2 weeks ago

    Dave Kornegay

    Dave Kornegaycreated the blog entry Tips on How to Start a Preventive Maintenance Program from Scratch

    Preparation and planning often prove to be the toughest parts of someone's proactive work journey. Can we handle the current list of reactive work, do we have enough resources, where do I begin, will there be a point where we feel we are on autopilot ...

    2 weeks ago

      Dave Kornegay

      Dave Kornegaycreated the blog entry Updated Product Support Content for Safety and Event Applications

      As our latest and future products are developed using an Agile approach , so is our product support content! For Crisis Manager (a.k.a., Safety Center) , you now have the ability to Create a Panic Screen to call, text, email an emergency contact o ...

      2 weeks ago

        Mark *Burrage
        Maintenance User Group

        Mark *Burragecreated the topic: Mobile App "freezing" iPhone

        We are having some users having issues with the mobile app, Freezing or all information goes to zero..... I am currently doing some trouble shooting to see if it is an issue with the cellular /wi-fi usage. I would like to know if any other users are ...

        3 weeks ago

        • Matthew Venturini (0350P)We have had some issues up here in PWC -- (Larger district, we have about 80 mobile app users out of our 150 technicians)- but they are related to WIFI and our InfoSecurity blocking some of the ports used by the mobile app. Have you tried turning off ...3 weeks ago

        • Mark *Burrage@Matthew Venturini (0350P)

          Matthew, I have instructed all users to disable wi-fi on the phone to see if that helps the issue, T ...3 weeks ago

        Matthew Venturini (0350P)

        Matthew Venturini (0350P)created the topic: Priming the PM Pump - HVAC Contractors

        We have new leadership over the HVAC Department, and they are looking for ways to hang up our fire fighting hats. Any advice or words of wisdom from anyone out there who have used contract help to start the PM cycle on equipment? We are exploring tha ...

        3 weeks ago

        • Bill CooperMatthew,

          One item to look for is to make sure that the vendor is actually doing the work on the equipment. I have heard and seen that not all vendors will service all pieces of equipment and they still will charge you for it.
          I would ...1 day ago

        Nicole Robertson

        Nicole Robertsonvoted on FS Direct and SSO E-mails don't bring you to the right sign in page

        When I get a: SchoolDude Message Center Message it brings me to a basic Sign In Page. Not the SSO sign in page. Not sure why, seems like the logical thing when you have SSO enabled.

        3 weeks ago

        Dave Kornegay

        Dave Kornegaycreated the blog entry Dude University 2018 Call for Speakers!

        Think you have a topic you know inspires ideas? A subject matter expert on matters that matter? Have insights, experiences or lessons you know others should learn from? If you are a guru eager for an audience to teach your kung fu to, we want you ! ...

        4 weeks ago

          Jan Shirk
          Facility Use User Group

          Jan Shirkcreated the topic: Blocking Rooms on Calendar

          Have any of you figured out a work-around to block classrooms only for specific periods or at least NOT on Sat/Sun? We use classrooms for other meetings/events often on weekend.

          1 month ago

            Stephanie Hostetler

            Stephanie Hostetler added the idea Additional Status labels

            It would be nice to have a Status called "waiting on invoice". Our Work Orders our moved to Completed by the Technicians once all work is done. The trades lead then looks them over and Closes them. This prompts an email to be sent to the requester. ...

            1 month ago

              Carol Bosma

              Carol Bosma added the idea vehicles assigned to a trip included on reports other than detailed

              vehicles assigned to a trip should show on a trip list report. We use this a saved actions list to have persons sign out vehicles for their trip but the list doesn't include the vehicles assigned to trips. We have to include them in the trip descript ...

              1 month ago

              • Dave KornegayI agree, Carol. A Trip Detail Report can be overkill. I will place on a report to our program managers an idea to review if having a space that concatenates the vehicle IDs is an option.

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                Something i ...1 month ago

              Carol Bosma

              Carol Bosma added the idea adding check boxes to options for reports

              i think you should add check boxes so we can customize what we need to see on our own reports. One report doesn't fit all. In trip report there is no choice to show the assigned vehicles scheduled on your trip other than on a detailed report of the ...

              1 month ago

              • Dave KornegayThank you Carol. I have opened this idea up for additional voting and comment/feedback as this is a concept we are looking at in some of our upcoming products. We are also exploring options into custom reporting via our "Dude Intelligence" platform a ...1 month ago

              Carol Bosma

              Carol Bosmavoted on Vehicle Assignments to show on Calendar

              Currently on TripDirect the only way to see which vehicles are reserved and when is through the drop-down options towards the top of the page. This does not allow for cohesive visualization of car reservations. If the vehicle assignment could either ...

              1 month ago

              Dave Kornegay

              Dave Kornegaycreated the blog entry Updated Help Links in SchoolDude Solutions and New Product Support Content

              Updated Help Links The "Help" links found at the top and bottom of the pages within SchoolDude's MaintenanceDirect, PMDirect, FSDirect, TripDirect, Incident, InventoryDirect, CaptialForecastDirect, UtilityDirect, CriticalAlarmAutomation, FSAutomatio ...

              1 month ago

                Wendy Kovar

                Wendy Kovarvoted on MaintenanceDirect attachments - More files; larger file sizes

                Please remove the limitation on just uploading two files in MaintenanceDirect. That prohibits users from using photos (or other files) to fully explain work orders. Also, remove the 3MB limitation on file sizes, which is too low given the capabiliti ...

                1 month ago

                Catherine Holley

                Catherine Holley created the event Crisis Management in the Mobile Age: Being Proactive & Innovative to Keep Everyone Safe

                Most school and district officials consider their top priority to be the safety of their students, faculty and staff. We may feel that our current crisis plans are adequate, but it’s important to be aware of the restrictions and problems that may ari ...

                1 month ago

                  Michele Besnier
                  TechnologyEssentials

                  Michele Besniercreated the topic: Insight - Non-Discoverable Devices

                  Hello, I am trying to do an import of non-discoverable devices from a CSV file through insight and it requires an "import plan" field. However, when I pull the box down it is blank and I'm not quite certain what it's looking for. Can you help explain ...

                  1 month ago