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Guidelines for setting Priority in MaintenanceDirect

I'm curious whether anyone has (and is willing to share) the guidelines they use to train users to REALISTICALLY identify the Priority of a Work Order.

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MaintenanceDirect priority selection

Perhaps I am not remembering correctly so that's why I'm asking.  Was it not an option to select a priority for a work request when submitting work orders at one time?  I swear I remember being able to do that several years ago when I was a …

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