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How Do I Merge Duplicate Requester Accounts into a Single Account on MaintenanceDirect

Some of our requesters have accidentally created multiple requester accounts, some of which contain outdated information. We would like to merge (or achieve a similar result) these accounts into one single account that contains all of the requests made …

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Exporting to Excel

trying to export specific fields based upon a single loction.

Author: Anonymous
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1 Answers
Toggling between User groups

Does anyone else think it would be helpful for an administrator to be able to toggle between user groups other than making up fake people and logging in as them? I've set this up and after a while they don't work. Thanks

Author: Jill Ponzi
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Routing Maintenance Requests

In addition to routing rule updates, there are a couple of monitoring tricks. For Admins, there is a link for "Employees" on the right side of the Home tab. You can filter in various ways, to easily access a list of recent work, and I would use a time …

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PM Task List

Tasks are not printing out on the task list. Has something changed?

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Best Practice on Submitting Work Requests

I am curious to hear how other colleges get work orders submitted from students?

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2 Answers
Guidelines for setting Priority in MaintenanceDirect

I'm curious whether anyone has (and is willing to share) the guidelines they use to train users to REALISTICALLY identify the Priority of a Work Order.

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How is the data calculated on the on-time completion dashboard in Dude Intelligence?​

How is the data calculated on the on-time completion dashboard in Dude Intelligence?

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Capital Forecast question -

So I am told that when I have to delete needs from Capital Forecast that I have to delete them one by one?? I have over 1000 needs to delete. Anyone find an easier way to delete needs??

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How do I add a profile picture in the Community?

profile edit?

Author: Eric Gerke
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