Today we bring you our third post in a six part series of key challenges identified in a nationwide facility management survey.
Six words that every technician dreads: “Didn’t you get my work order?”
K-12 school districts, colleges and universities now have a better way to meet the expectations of today’s internet-savvy workforce. Instead of wondering whether anyone is acting on their work requests, a web-based Computerized Maintenance Management System (CMMS) gives faculty, administrators, college students and other school and campus staff the ability to monitor their requests.
A CMMS allows requests for assistance to be more transparent and streamlined. End-users can enter their own work orders, and keep track of them as they are processed by the maintenance department. With the ability to monitor their requests in real-time, requesters get a more complete picture of the service they are receiving.
A CMMS can make you a hero to your users . . . if it meets their needs. When reviewing a program’s ability to provide streamlined communication across your district or campus, there are specific functionalities you should look for. The articles below can offer some guidance on what is important:
Read the K-12 Challenge #3 Article Today
Read the Higher Ed Challenge #3 Article Today
If you missed our previous posts in this 6-part series, you can find them here: