There are two faux pas you can easily avoid if you wish to develop documentation specifically designed with your team and your scenarios in mind:
- Recreating the wheel
- Not knowing tricks in Microsoft Office that can speed up certain processes
In this tutorial video (derived from one of my most favorite classes at Dude University in the picture above), you will see:
- Tricks in Word that you can use in multiple scenarios beyond developing help docs
- Help documentation from the Dude that can save time and give you ideas
Other "prettiness" or formatting tips we could have covered:
- Right-click on the arrow to change the colors of the fill and/or border
- Right-click on a row or column in a table to add or delete
- Right-click on a table to change its properties (e.g., borders)
- Right-click on the top or bottom of a document to edit headers or footers (e.g., to insert your own logo)
- Right-click on a picture to add a caption
A final footnote from the Mayor:
A huge thank you to Doris Dionne, Physical Plant Office Manager at Saint Anselm College, for inspiring this blog idea. She provided us a note about how she has used her experiences in developing their own training manuals and recognizing the need for "refresher" initiatives.
Per our conversation, attached please find the MD training manual I’ve created for our staff.
We are in the midst of conducting refresher training sessions and are encouraging the trades to let the Dude work for them! This guide is being used as a refresher, and will be the main tool I reach for when introducing new staff to the wonderful world of SchoolDude-MaintenanceDirect!
Many of the things I’ve learned at SDU have been incorporated in this roll-out guide. As you will see, our best practices accommodate our specific needs. Thank you to all the SDU 2013, 2014, 2015, and 2016 presenters who have planted the seed…
As I mention to our staff – it’s not so much that they remember how to do all the things I’m sharing with them, but that they know what the dude is capable of doing for them. All they need to do is ask. Together, we get it done!!
Great work Doris!!