When entering a work order for the first
time a NEW requester has the option to either click on the top portion -
CURRENT USER Login Here - OR the bottom portion - NEVER SUBMITTED A
REQUEST. The NEW requester immediately enters their info. on the top portion
thinking it is their ID with the school and then attempts to complete the lower
portion, as well, but the account number does not populate and they cannot
enter the work order. If they are a NEW SchoolDude user, they should only
complete the bottom portion. Is there a way SchoolDude can ADD the
wording to the top portion to read
Current "SCHOOLDUDE" User and on
the bottom portion to read
Never Submitted a "SCHOOLDUDE WORK ORDER"
? AND/or can the top portion be brought down to the bottom and
visa-versa? This would alleviate numerous people being frustrated not being
able to enter a work order then having to call Facilities to get directions on
how to navigate the site...