I tried to comment on an open idea, but my reply would not take so I am submitting as a new idea.
I don't feel creating a new ticket is the answer I am looking for. I would like the ability to bounce the ticket between ITD and MD as needed. I have many projects that may need to route between entities (modules) several times before the job is completed because maintenance may need IT supplies (cabling, wall plates) that are tied to an IT supplies budget, or I may need an extra cable ran or a rack mounted before the project has ended. If you are going to have to create multiple work orders for a single project, make a "Project Direct" module to tie these all in together so there is cohesion in a project, otherwise, please allow is to route between modules. Since there is already an work order number created, this should be capable of simply changing the status when applied back to "work in progress".