I'd like the ability to change passwords for my users. I was told that this functionality existed at one point but was removed because a customer complained that it was being abused. If that's true, I think removing the feature is a ridiculously inappropriate reaction.
I suggest that all Administrators should be able to change passwords, and for every other role, a checkbox for "Can change user passwords" should be created. This would give granular control over the change password action without globally removing a very necessary and convenient feature that the entire world embraces.
I'm talking about MD here, so not every manager is a technically gifted juggernaut. Why I can't change passwords is absolutely baffling to me. Furthermore, if a user locks their account out, I can't unlock it, and neither can SD support. And, the lockout period increases with each successive lockout. All things I would not choose for my organization. I feel like the security model was built to suit one customer and everybody else must fit into that container.