Community Ideas

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(Voting Open) IDT Roles - limit ability to assign

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  • 2/17/2015
  • 863 Views
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  • Last Activity: 1 year ago

Company Response

Jed DeGroote
Jed DeGroote 1 year ago

Thanks for sharing your idea Tamara. We've found that many clients want Site Resources and Technicians to have the ability to escalate incidents to a Supervisor. That's the thought process behind the current setup.

We'll leave this open for voting and feedback from the Community.

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IDT Roles - limit ability to assign

Tamara Hull
Tamara Hull 1 year ago

Company Response

Jed DeGroote
Jed DeGroote 1 year ago

Thanks for sharing your idea Tamara. We've found that many clients want Site Resources and Technicians to have the ability to escalate incidents to a Supervisor. That's the thought process behind the current setup.

We'll leave this open for voting and feedback from the Community.

Comments