Community Ideas

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1
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— 0 Comments Incident: Allow users to edit

Incident: Allow users to edit the body of tickets, but only if it's still open. There is obviously an issue with a user having FULL edit rights to their own ticket, but there should be the ability to add information or edit the information sent while …

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49
votes
— 10 Comments Submittal Password

As a college with thousands of distant learners, it would be extremely helpful if schooldude could add an option to opt out of submittal password and use a recaptcha instead. Currently you can not opt of of the submittal password, for obvious reasons, …

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200
votes
— 26 Comments Have more than 1 Technician assigned to Work Order

I am sure everyone has had the same issue. You have a project that will take more than one Tech. A person who puts in the request, puts all of it on one Work Order. It would be nice to add the Electrican, Plumber, etc and have it go to each individual …

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1
votes
— 2 Comments Areas/Locations displayed in FSDirect Calendar

When hovering over an event on any particular day, the time of the event is displayed. I'd like to also see the area/room in which the event is taking place.

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11
votes
— 1 Comment Please give us a true "batch" process for closing work orders.

Please give us a true "batch" process for closing work orders by a request date or work order number range. A lot of time is being wasted moving work orders from "complete" to "close" ten at a time. I would like to move an entire month by request date or …

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1
votes
— 1 Comment Online Operating logs

There are various logs that we use to monitor equipment. It would be great to have those logs in SchoolDude so that the information could be looked at by various supervisors. Logs, for example, for boiler operating log, chiller operating log, generator …

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2
votes
— 0 Comments Tie PM Direct to Fuel Management System to track mileage for PMs

We currently use Veeder Root to track fuel use. When you fill up you have to enter your mileage. It would be great to be able to tie this into PM Direct to track and generate work orders for oil and filter changes and other recurring maintenance items.

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1
votes
— 5 Comments "Back to Top" link in FSDirect

Sometimes, I just need to look through a schedule, but then I need to scroll back up to the top (without necessarily saving the schedule) to input another schedule ID. Can we add a "back to top" link, or something like I see on this page that pops up …

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6
votes
— 7 Comments Create a work oder system using one simple email to capture requests like maintenance@123.com

The user just emails to maintenance@schooldude.com or whatever mailbox you want to set up then the admin receives and distributes the work order. That way ALL users don't need any training to roll out the system. They simply email. We need to simplify …

  • Voting Open
56
votes
— 4 Comments Disable or hide Crafts

It would be so helpful if we could turn off Crafts that we no longer want to use without having to revise all the work orders that were previously associated with that Craft, or to be able to hide that Craft from requesters, at least.


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