SchoolDude Chatter

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Amy Magdich
Maintenance User Group

Amy Magdichcreated the topic: Going mobile- Time Entry Question

Our crews are getting ready to go mobile. I am looking to collaborate with someone who is familiar with the time entry on the mobile app. Or does anyone know of any training materials I can provide for them? Our biggest question so far is, how do wor ...

2 days ago

    Dave Kornegay

    Dave Kornegayanswered the question Routing Maintenance Requests

    In addition to routing rule updates, there are a couple of monitoring tricks. For Admins, there is a link for "Employees" on the right side of the Home tab. You can filter in various ways, to easily access a list of recent work, and I would use a ti ...

    2 days ago

    Jeff Lovell

    Jeff Lovellasked the question: Routing Maintenance Requests

    How are schools routing maintenance requests directly to technicians and changing those routings when someone is out on vacation or taking a sick day? We know the process of setting up the routing rules, just wondering the strategies being used to se ...

    2 days ago

    Amanda Jenkins

    Amanda Jenkinsasked the question: Best Practice on Submitting Work Requests

    I am curious to hear how other colleges get work orders submitted from students?

    4 days ago

    Liz Tomaszewski

    Liz Tomaszewskicreated the topic: survey requesters

    We are preparing to begin surveying our requesters on work orders completed. Would anyone care to share their surveys with us? What frequency are you using? Do you have any suggestions for success?

    4 days ago

    Bobbi Antonucci

    Bobbi Antonuccianswered the question Guidelines for setting Priority in MaintenanceDirect

    We are a large public K-12 school system that covers a large geographical area. This is how we use the priorities. All are entered with a priority of Medium. We don't allow sequesters to enter their own priority on the work order, but they can put i ...
    Dave Kornegay also answered the question Dave Kornegay also answered the question

    5 days ago

    Sam Zippin

    Sam Zippincreated the blog entry PM is extra credit - how to bring school infrastructure from a failing grade to a passing grade

    This past Thursday, the American Society of Civil Engineers (ASCE) Infrastructure Report Card awarded schools with a D+ , an almost failing grade. The report on education stated that about a quarter of the nation’s schools are in “fair or poor” &hel ...

    5 days ago

      David Marcus

      David Marcuscreated the topic: Dude University East 2017 - Private School RECOMMENDATION!

      I've attended Dude West and am excited about this year going East. From my western "Dude U" experience I'd like to "shout out" and encourage all my friends and colleagues from private schools to participate in this highly valuable conference. I don't ...

      6 days ago

        Kathi Mills

        Kathi Millsasked the question: Guidelines for setting Priority in MaintenanceDirect

        I'm curious whether anyone has (and is willing to share) the guidelines they use to train users to REALISTICALLY identify the Priority of a Work Order.

        1 week ago

        Elizabeth Withers

        Elizabeth Withers added the idea Attaching Photos/Documents in MySchoolBuilding

        Almost all of our schools are now using the MySchoolBuilding program to enter work orders. In MD, you can attach photos/documents to the work order. It would help if the schools could also attach photos/documents to their work orders in MySchoolBuil ...

        1 week ago

        • Elizabeth AllenI have good news! You can turn on the Attachment feature for the MySchoolBuilding page in just a few clicks. Here are the steps to turn this on:

          1. Log into MaintenanceDirect
          2. Click the Account Setup tab
          3. Click MySchoolBuildi ...1 week ago

        Mike Adams

        Mike Adams added the idea Purchasing of IT Inventory in Insight

        Need to have a Purchasing (Purchase Order) module inside Insight, so you can create a PO for adding new items to inventory. Assign them a asset tag. Plus have a PO receive option, that will add the item into Insight, track the asset you are assigning ...

        1 week ago

        • Dave KornegayThank you Mike. I've opened this up for additional voting and feedback abilities.

          We have traditionally tread lightly concerning procurement and accounting as those often have a larger focus and part of an ERP system.
          That said, it so ...1 week ago

        Doris Dionne

        Doris Dionne added the idea Contact Info Tab: Add New User

        Good morning. For schools not utilizing My School Building, the ability to add a new user at the time a new work order is created (right from the Contact Info tab) would be an incredible time saver. Thank you for considering this idea - Doris

        2 weeks ago

          Doris Dionne

          Doris Dionnevoted on SchoolDude Message Center Improvements

          The message center notifications do not provide enough information about the work order request. The notifications include the following fields: Work Order Number, Location (Campus), and Request Description. It would be extremely helpful to include ...

          2 weeks ago

          Doris Dionne

          Doris Dionne added the idea Automated Notification - Location Information Inclusion

          Currently, the location does not appear in automated notifications. Indication of the location should be included in automated notification, especially for "work in progress" and "completed" work orders. Thank you for considering this enhancement.

          2 weeks ago

          • Dave KornegayDoris, I am moving your vote and comment to that thread so we can consolidate them together. Thank you for a good example of something needed in a notification.2 weeks ago

          Catherine Holley

          Catherine Holley created the event Strategies to Improve IT Operations and Planning

          As IT Departments plan and budget for their 2018 fiscal year, a proper framework to accurately assess and prioritize IT Department’s workload, assets, and projects is critical. Register for the webinar to learn strategies for IT departments to improv ...

          2 weeks ago

            Catherine Holley

            Catherine Holley created the event Media Webinar with School Planning & Management/College Planning & Management: Future Proof Your Fac

            Most maintenance teams spend a majority of their time putting out fires and responding to reactive work requests. This leaves little time to analyze historical facilities trends, and ultimately equates to higher costs and overwhelmed employees. To br ...

            2 weeks ago

              Chelsea Crump

              Chelsea Crumpanswered the question How is the data calculated on the on-time completion dashboard in Dude Intelligence?​

              DI will first look at the Requested Completion date and compare that to the Actual Completion date. If the Actual is before the Requested then it will be OTC=yes. If the Actual is after the Requested then it will be OTC=no. If there is not a Request ...

              2 weeks ago

              JB Rieger

              JB Riegervoted on Drop Down for Rooms in Maintenance Direct

              I don't understand why we don't have the same fields tying FS Direct and Maintenance Direct. Having the text box doesn't help when the users can type in whatever they want, mislabeling rooms. It does not allow me to tie the information together nor r ...

              2 weeks ago

              Chelsea Crump

              Chelsea Crumpasked the question: How is the data calculated on the on-time completion dashboard in Dude Intelligence?​

              How is the data calculated on the on-time completion dashboard in Dude Intelligence?

              2 weeks ago

              Giannina Nurena
              Maintenance User Group

              Giannina Nurenacreated the topic: Purpose Category

              Our university is looking into revamping our purpose category, I would love to get some insight on other university's list of purpose codes. Examples so far that I've seen in these discussions are Preventative Maintenance, Vandalism, Facility/Grounds ...

              2 weeks ago