Information Technology

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Webcasts

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Podcasts

Case Studies

Case Studies

  • Case Study: Collins Career Center
    ITDirect's help desk system and ITAMDirect's asset management tool gave Collins Career Center an efficient way to gather more information on computer hardware and track software licenses on each of the district’s computers.
  • Case Study: Pleasant Hill R-III School District
    SchoolDude puts high efficiency into Pleasant Hill’s “Lean and Mean” approach to IT management.
  • Case Study: Millcreek Township School District
    Millcreek Township School District takes IT service and accountability to the next level with SchoolDude.
  • Case Study: Georgetown ISD
    SchoolDude's IT mangement system helped Georgetown ISD increase efficiencies and improve communication between IT and end users.
  • Case Study: Crete-Monee School District 201-U
    SchoolDude's IT incident management solution delivers reporting capabilities that made the IT department more accountable and professional, improved department efficiency and improved communication between IT department and end users.
  • Q&A: Piñon Unified School District
  • Case Study: Kirkwood Community College
    SchoolDude Help Desk and Asset Management Solutions Improve IT Efficiencies at Kirkwood Community College
  • Case Study: East Georgia College
    East Georgia College, a 2-year public college, makes the switch from a cost and labor-intensive legacy system to SaaS in order to effectively manage IT incident requests and reduce cost of ownership and system maintenance.
  • Q&A: Chandler Unified School District
    Q&A with Chandler USD, AZ on how SchoolDude helps them save time, save money and help the IT and maintenance departments work closer together.
  • Case Study: Franklin McKinley School District
    Delma Juarez, Director of Information Technology, tried using a "help desk solution" to streamline IT requests, but dropped the vendor after four months. SchoolDude's on-demand IT incident management solution tracks and routes all requests and IT incidents - allowing their 4 IT technicians to manage 2,000 computers and more than 2,000 pieces of peripheral equipment.
  • Case Study: School District of Springfield Township
    The School District of Springfield Township found it difficult to get a handle on its computer hardware inventory and software licenses. The district implemented ITAMDirect to streamline all aspects of their IT asset administration, from monitoring and reporting, to planning and life cycle costing.
  • Case Study: Portales School District
    As a small, rural district, Portales was faced with a common problem—a lot of assets to track and limited staff to deal with the problem. SchoolDude provided Portales with an affordable solution that is scalable for both large and small districts.
  • Case Study: Kimball Union Academy
    Miranda Clemson, network administrator at Kimball Union Academy, used ITAMDirect to provide accountability and accuracy with better management of hardware and software assets.
White Papers

White Papers

Data Sheets

Data Sheets

  • Brochure: IT Solutions Suite
    SchoolDude's IT suite of products includes solutions for incident management, including a wireless component for remote workers, plus IT inventory and asset management.
  • Datasheet: ITWireless
    ITWireless™ is a wireless/mobile help desk management tool that enables IT staff to receive and complete technology incidents via a wireless/mobile device.
  • Datasheet: ITAMDirect
    ITAMDirect is a powerful, web-native technology asset management tool that streamlines all aspects of IT asset administration from monitoring and reporting to planning and life cycle costing.
  • Datasheet: ITDirect
    ITDirect™ is a powerful, web-native help desk management tool that streamlines the entire technology workflow process from incident request to resolution.
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