Podcasts

• Podcast: Asset Inventory Made Easy with ITAMDirect (mp3)
  Hear how Joseph Piazza from Lynnfield Public Schools in Massachusetts reports on all the details of his technology assets without the hassle of going manually room to room, building to building. Right Click to save the iPod-friendly MP4 version.
• Podcast: TechInsight - Effective Technology Training (MP3)
  This podcast discusses the tried-and-true, standard methods of training delivery and compares those to newer options technology has made available. Also, you'll hear the best way to assess your training practices to make sure you are truly making an impact. Right Click to save the iPod MP4 version.

Case Studies

• Case Study: Collins Career Center
  ITDirect's help desk system and ITAMDirect's asset management tool gave Collins Career Center an efficient way to gather more information on computer hardware and track software licenses on each of the district’s computers.
• Case Study: Pleasant Hill R-III School District
  SchoolDude puts high efficiency into Pleasant Hill’s “Lean and Mean” approach to IT management.
• Case Study: Millcreek Township School District
  Millcreek Township School District takes IT service and accountability to the next level with SchoolDude.
• Case Study: Georgetown ISD
  SchoolDude's IT mangement system helped Georgetown ISD increase efficiencies and improve communication between IT and end users.
• Case Study: Crete-Monee School District 201-U
  SchoolDude's IT incident management solution delivers reporting capabilities that made the IT department more accountable and professional, improved department efficiency and improved communication between IT department and end users.
• Q&A: Piñon Unified School District
  
• Case Study: Kirkwood Community College
  SchoolDude Help Desk and Asset Management Solutions Improve IT Efficiencies at Kirkwood Community College
• Case Study: East Georgia College
  East Georgia College, a 2-year public college, makes the switch from a cost and labor-intensive legacy system to SaaS in order to effectively manage IT incident requests and reduce cost of ownership and system maintenance.
• Q&A: Chandler Unified School District
  Q&A with Chandler USD, AZ on how SchoolDude helps them save time, save money and help the IT and maintenance departments work closer together.
• Case Study: Franklin McKinley School District
  Delma Juarez, Director of Information Technology, tried using a "help desk solution" to streamline IT requests, but dropped the vendor after four months. SchoolDude's on-demand IT incident management solution tracks and routes all requests and IT incidents - allowing their 4 IT technicians to manage 2,000 computers and more than 2,000 pieces of peripheral equipment.
• Case Study: School District of Springfield Township
  The School District of Springfield Township found it difficult to get a handle on its computer hardware inventory and software licenses. The district implemented ITAMDirect to streamline all aspects of their IT asset administration, from monitoring and reporting, to planning and life cycle costing.
• Case Study: Portales School District
  As a small, rural district, Portales was faced with a common problem—a lot of assets to track and limited staff to deal with the problem. SchoolDude provided Portales with an affordable solution that is scalable for both large and small districts.
• Case Study: Kimball Union Academy
  Miranda Clemson, network administrator at Kimball Union Academy, used ITAMDirect to provide accountability and accuracy with better management of hardware and software assets.

White Papers

• Executive Summary - 2008 Survey: The Unique Challenges Facing the IT Professional in K-12 Education
  This report addresses the unique challenges facing IT Professionals - Budget constraints, changing technology and board requirements.
• 2008 Survey Results: The Unique Challenges Facing the IT Professional in K‐12 Education
  This report addresses the unique challenges facing IT Professionals - Budget constraints, changing technology and board requirements.
• The Demand for On-Demand: SaaS for IT
  This white paper examines why school and university IT departments should consider SaaS solutions in an age of accelerating customer expectations
• Software as a Service for Education: Do More for Less, Faster
  This white paper by Karen Greenwood Henke of Nimble Press discusses how school districts, large and small, have discovered software-as-a-service (SaaS) as a way to save time and money without reducing services.

Data Sheets

• Brochure: IT Solutions Suite
  SchoolDude's IT suite of products includes solutions for incident management, including a wireless component for remote workers, plus IT inventory and asset management.
• Datasheet: ITWireless
  ITWireless™ is a wireless/mobile help desk management tool that enables IT staff to receive and complete technology incidents via a wireless/mobile device.
• Datasheet: ITAMDirect
  ITAMDirect is a powerful, web-native technology asset management tool that streamlines all aspects of IT asset administration from monitoring and reporting to planning and life cycle costing.
• Datasheet: ITDirect
  ITDirect™ is a powerful, web-native help desk management tool that streamlines the entire technology workflow process from incident request to resolution.

Tools

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