MDWireless - Wireless Work Order Management System

Brief

MDWireless is a powerful wireless/mobile work order management tool that enables mobile maintenance and operations professionals to receive and complete work in the field via a wireless/mobile device.

MDWireless improves productivity, efficiency and customer service.

By streamlining the workflow process, educational institutions can save time and money.

Download the Product Datasheet

"The mobile capability of MDWireless is the biggest time saver since technicians receive work orders and emergencies on the BlackBerry® faster than I can call them. Now there might be someone fixing the problem in less time than it would take to make the calls before. It has cut our response time in half."

Carl Larson
Plant Operations Supervisor
Snoqualmie Valley School District #410
Snoqualmie, Washington
4,901 students

Value & Benefits

Value to Your Administration

Improves productivity – receive work orders anytime, anywhere – reducing "windshield time"
Increases efficiency – reduces phone calls, data entry and paperwork
Improves customer service – enables maintenance staff to respond more quickly to work requests
Streamlines the workflow process, saving time and money

Value to Your Facility Team

Allows mobile workers to receive work orders in the field
Notifies mobile workers of work assignments via email
Allows mobile workers to create new work orders
Enables mobile workers to search their work orders by location and work order number
Allows mobile workers to sort their work orders by priority, location, age and work order number
Enables mobile workers to view their work by status (e.g. completed, open) for the day or for all assigned work

Benefits

Reduces windshield time
Streamlines the workflow process, saving time and money

Features

Features & Functions

Allows mobile workers to receive work orders in the field
Notifies mobile workers of work assignments via email (for email equipped wireless/mobile devices)
Allows mobile workers to create new work orders
Enables mobile workers to search their work orders by location and work order number
Allows mobile workers to sort their work orders by priority, location, age and work order number
Enables mobile workers to view their work by status (e.g. completed, open) for the day or for all assigned work
Enables mobile workers to record transactions for labor hours, purchases, and inventory issues for each work order
Allows mobile workers to easily close out work by selecting the action taken from a predefined list, reducing data entry
Enables mobile workers to search for equipment by item number/tag number and view related work orders and transactions

Enhanced Capabilities

Fully integrates with MaintenanceDirect to manage the entire work order process, including work requests, routing, assignment and reporting

Success

Client Success

For more client success, visit Client Testimonials or Client Video Testimonials.

Snoqualmie Valley School District #410 (Snoqualmie, Washington)
"The mobile capability of MDWireless is the biggest time saver since technicians receive work orders and emergencies on the BlackBerry® faster than I can call them. Now there might be someone fixing the problem in less time than it would take to make the calls before. It has cut our response time in half."
-Carl Larson
Snoqualmie Valley School District #410; 4,901 students

Screenshots

Product Screenshots

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: Home Page

: View Work Orders

: Additional Actions for Work Orders

Video

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Demo

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