MDWireless™
Wireless Work Order Management SystemMDWireless is a wireless/mobile work order management tool that enables mobile maintenance and operations professionals to receive and complete work in the field via a wireless/mobile device.
Value of Investment Calculator
SchoolDude would be happy to create a complete, customized Wireless Value of Investment report for your institution. Please contact us today to get your FREE customized analysis.
Benefits of Use
- Improves productivity – receive work orders anytime, anywhere
- Increases efficiency – reduces phone calls, data entry and paperwork
- Improves customer service – enables maintenance staff to respond more quickly to work requests
- Streamlines the workflow process, saving time and money
Product Features
- Allows mobile workers to receive, process and complete work orders via a wireless/mobile device
- Enables mobile workers to record transactions for labor hours, purchases and inventory issues
- Allows mobile workers to search and sort through work orders
- Requires MaintenanceDirect work order management system (sold separately)
Why Select SchoolDude?
- Built for the unique needs of educational clients
- On-demand (Fast startup, easy, access from anywhere, affordable)
- Complete suite of integrated applications that specifically support educational operations
- Market leadership (More than 3,600 clients and 9 out of 10 decision-makers have picked SchoolDude the last 7 years in a row.)
- >> Home Page
- Mobile workers can easily receive, process and complete work via a wireless/mobile device.
- >> View Work Orders
- Mobile workers can quickly view all work order details, including status, priority, location, description and more.
- >> Additional Actions for Work Orders
- Mobile workers can record transactions for labor hours, purchases and inventory issues for each work order via a wireless/mobile device.
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- Overall Client Satisfaction of 97%
- Unlimited support available through the following channels:
- All phone calls answered by a live person
- Over 95% of emails answered within 1 hour
- One-click instant messaging to support staff
- Easy to follow, role specific manuals
- Peer support through MySchoolDude
- 24x7 hosting, application and data management in a secure data center.
Contact Client Care:
- Hours of Operation: 8am - 6pm Eastern Standard Time
- Toll-Free by Phone: (877) 883-8337
- By Email: Support@SchoolDude.com
- Got a suggestion? Let us hear it! Email to Support@SchoolDude.com
"Support has been second to none. Training has been very easy, even for those with no computer or typing skills. Thank you SchoolDude!" Skip Gagne - Claremont School District, NH
"We love SchoolDude. Their customer service is phenomenal." Kate Firebaugh - Savannah College of Art and Design, GA
"These days, service is a rarity. SchoolDude is great at it." Jerry Blizzard - Crosby ISD, TX
- Quickstart package includes unlimited, personalized training
- Expert implementation guidance
- Participants rank training experience greater than 9 out of 10
Our training and startup sessions last approximately 2-3 hours. This is an online session that utilizes a web conferencing service to allow our client services technician and you to login to your system and begin the process of setting up your system for your use. This will include training on setup and operation.
Additional services:
- Onsite training (available for daily fees plus travel expenses)
- Data import (call for a custom quote)
- Group training (call for a custom quote)
"Your customer service is impeccable. Prompt, efficient, courteous and concise. You're one of the few places I can call these days and know that I'm being listened to and that my needs are important to you." Rory Marty - South Kingstown School District, RI
"When questions arise, your support staff has been impressive with the response time and quality of information." Skip Bandini - Waltham Public Schools, MA
