MaintenanceDirect - Online Work Order Management

Brief

MaintenanceDirect is a powerful, online work order management system (CMMS) that helps your maintenance staff save 30-minutes to 1-hour per work order annually by streamlining the entire work flow process.

MaintenanceDirect enables requesters to submit and check the status of work requests online, automates communication with requesters for improved customer service, and gives you the power to quickly create simple and detailed reports to summarize work order status, costs, budget, transactions, work load and more.

Integration with SchoolDude's preventive maintenance, inventory and facility event scheduling solutions provides a comprehensive and affordable facility operations management solution for your institution.

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"We are impressed by the ease of implementation and usability of the products. In addition to FSDirect, with which we have several year's experience, we have implemented UtilityDirect, MaintenanceDirect, PMDirect and ITDirect. We have been through two MIS systems in the last nine years, neither of which got off the ground very well. Those sunk costs caused me to hold off quite a while; but we took the plunge, and I felt good about the move after a couple of days working with MaintenanceDirect. Guess the third time is the charm!"

John Schmadeke
Agua Fria Union High School District
Avondale, Arizona
4,163 students

Value & Benefits

Value to Your Administration

Capture the total picture of facility support services
Improved reporting to more accurately calculate budget and staffing needs

Value to Your Staff & Faculty

Improved service, communication and feedback
Increased responsiveness to problems

Value to the Facility Team

Improved efficiency by reducing data entry and phone calls for work orders
Improved resource scheduling for technician expertise to problem types

Benefits

Increases productivity more than 20%
Saves your maintenance staff up to 1-hour per work order annually

Features

Features

Enables requesters to submit work requests and check the status of requests online
Automatically notifies requesters via email as work is assigned and completed
Features enhanced routing with programmable logic for managing and automating approval and assignment of work requests
Allows technicians to receive and complete work online
Notifies technicians with new work assignments via email (including email to text pagers and cell phones)
Enables technicians to record notes, set reminders and email supervisors from a work order
Associates budget codes, projects, and equipment with work orders
Tracks all email related to each work order, including system generated notifications
Includes interactive calendar for resource scheduling – displays corrective, PM and event-related work by all employees or individuals
Records transactions for labor and purchases
Features quick search and detailed, advanced search capabilities
Allows files to be attached to work orders for quick reference

Enhanced Capabilities:

Enables mobile workers to receive and complete work via a wireless/mobile device through integration with MDWireless (sold separately)
Automatically generates preventive maintenance work orders through integration with PMDirect
Integrates with FSDirect to enable technicians to create work orders for tracking event setup labor and materials

Success

Client Success

For more client success, visit Client Testimonials or Client Video Testimonials.

Agua Fria Union High School District (Avondale, Arizona)
We are impressed by the ease of implementation and usability of the products. In addition to FSDirect, with which we have several year's experience, we have implemented UtilityDirect, MaintenanceDirect, PMDirect and ITDirect. We have been through two MIS systems in the last nine years, neither of which got off the ground very well. Those sunk costs caused me to hold off quite a while; but we took the plunge, and I felt good about the move after a couple of days working with MaintenanceDirect. Guess the third time is the charm!
-John Schmadeke
Agua Fria Union High School District; 4,163 students

Christian Academy (Louisville, Kentucky)
Our department has become more efficient as the paper work order system has been eliminated. Using MaintenanceDirect, we are able to identify repetitive problems, become more proactive, reduce overall maintenance costs and elevate service. With PMDirect, PM tasks are completed on time, saving time and money by prolonging equipment life and reducing unexpected breakdowns. I had a dream of running a facilities operation to the best of my ability and I knew the types of tools and partnerships I needed -- and SchoolDude became a partner because they have the same passion that I have for delivering quality education
-George Skeeters
Christian Academy; 3,000 Students

Odessa College (Odessa, Texas)
SchoolDude's suite of services has provided Odessa College with a tool that allows our employees to submit maintenance work requests, IT requests and facility schedule requests from any computer with Internet access. Now we can track these requests not only for timely responses, but for budget purposes as well. This ‘one stop’ approach for all requests makes it easier on our employees and enables us to provide better service. SchoolDude's training and support is excellent – from SchoolDude University to online and direct telephone support – they always have an expert available and eager to help.
-Virginia Chisum
Odessa College; 5,000 students

Edmond Public Schools (Oklahoma)
Within an hour (of uninterrupted time), I had us completely setup and ready to roll. You guys weren't kidding! It is that quick! As of right now, any of the three schools I set up could get on and start generating work orders! I love it!
-Laurie Ebert
Maintenance Secretary
Edmond Public Schools; 19000 students

Screenshots

Product Screenshots

Click images to view larger.

: Home Page -Technician

: Home Page -Administrator

: Home Page -Site Administrator

: Submit Work Request

: Unprocessed New Requests

: Requester History

: Printed Work Order

: Routing Setup

: Email Notification Setup

: Equipment

: Advanced Search

Video

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Demo

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Discover how your peers are saving time and money with SchoolDude!

A SchoolDude Applications Engineer will guide you through our product capabilities -- all from the comfort of your own desk! A typical session involves determining your current business processes, your goals and addressing answers to your technical questions.