SchoolDude

“The Higher Education environment is in great need of good quality management software, and the SchoolDude product range fits the bill perfectly. The reporting capability of the SchoolDude products is so great. It is beyond your greatest imagination to think of something for which SchoolDude cannot produce a report containing the data you specify. SchoolDude has allowed us to simplify the task of scheduling preventive maintenance tasks for all types of equipment. It was easy to implement and took only one person about three months to produce a fully working and configured work order processing system with scheduled PM work orders. The staff, faculty and students love the simplicity of submitting work orders. Our maintenance department has become more productive, and we have fewer total equipment failures.”

Sheila Dipetrillo, Jeff Rountree, and Sheila Gasper discuss how SchoolDude's solutions made a positive impact at their private schools.

"Everything is working great. I’ve had numerous compliments on how easily MaintenanceDirect works. I have some requesters amazed at how much information they receive. I feel they should be aware of the process in all its glory my sincere compliments on a very nice work order package.”

“With MaintenanceDirect, we are tracking our workload, documenting it, and I can now demonstrate to my boss exactly how much work we're doing. With the reporting features, we can actually determine whether projects would be more cost effective in-house versus outsourcing them. And SchoolDude's outstanding tech support is responsive. The software is wonderful; there are continuous changes and upgrades, and they just show up over the weekend without me having to install them."

"Fantastic product! I am impressed with the functionality of MaintenanceDirect, ease of use, and it's intuitive nature. I have yet to find something that I want to do, yet can't. Thanks for making my life easier!”

“After implementing ITDirect, we were able to serve our clients in a more professional manner. ITDirect allows us to have much better communication with staff because it provides real-time status on all work being performed. Additionally, the technicians are able to keep track of their own incidents via a web page, which reduces the large volume of paper we used to go through.”

"MaintenanceDirect has assisted me in showing my staff and the district's teaching staff the need to properly request, capture, and synthesis facilities/network support services. This information is vital for me to continue to provide and maintain the high level of service and support the residents of this community have come to expect. It also has provided an indirect, educational value. Imagine the impact on a class of students observing their teacher submitting a maintenance request to have a problem with a particular system repaired. Moments later a technician arrives, and the problem is corrected before the end of the class. Now that is a practical application of technology!"

Rich Rebenstorff explains how he improved internal efficiency and communication by submitting and tracking inventory requests online.

 

"Whenever I call for service - which is rare - the last words I always say are, 'Please say hello to the rest of my SchoolDude family'. That's because I am treated more like a family member and not just another client. I am greeted with a warm and friendly voice that truly cares about my service problem and assures me that it will be resolved before I hang up the phone. I don't know too many companies where the president of that company would pick up the phone just to say hello and see how you are doing! I have been a SchoolDude client for several years now, and they continue to improve with age. If you’re not a SchoolDude client, please give me a call. I have a hundred reasons why you should be one."

Sheila Dipetrillo, Jeff Rountree, and Sheila Gasper discuss how SchoolDude's solutions made a positive impact at their independent schools.