SchoolDude

"We are impressed by the ease of implementation and usability of the products. In addition to FSDirect, with which we have several year's experience, we have implemented UtilityDirect, MaintenanceDirect, PMDirect and ITDirect. We have been through two MIS systems in the last nine years, neither of which got off the ground very well. Those sunk costs caused me to hold off quite a while; but we took the plunge, and I felt good about the move after a couple of days working with MaintenanceDirect. Guess the third time is the charm!"

"We are very pleased with both the products that SchoolDude provides, and the support and helpfulness of the staff. We found the ease of startup amazing. We were creating work orders within hours of getting online the first day. The on-demand features of SchoolDude allow us access to our information anywhere/anytime. It has made our organization more organized and accountable. Phone calls to our office for work requests have been cut in half, and our response time has been shortened. Our decision to go with SchoolDude has moved us into the 21st century and allowed us to be more organized and professional in our decision making process."

"I have been very satisfied with all areas of your program. Some of my maintenance people who had never used a computer before are now online with very few problems."

"We are thrilled about the recent selection of SchoolDude as the FIMS software provider for New Mexico schools. We have used the SchoolDude products for the several years, and they have proven to aid the district in better managing our maintenance resources. With SchoolDude implementation statewide, we also expect it to help make state reporting easier. We are looking forward to partnering with both the state and SchoolDude in this new era of maintenance for all New Mexico schools.”

"Our school district already had a good work order system in place that was working fine for years. It was surprisingly a very profitable move from the old, good system to an outstanding system with SchoolDude. We presently use FSDirect and MaintenanceDirect and have invited our city recreation department to use FSDirect – giving all our site administrators an overall picture of site utilization and approval. Our MaintenanceDirect system is being used by all district employees and provides them with feedback on reasonable expectations of work in progress and estimated completion. We now can make an excellent presentation to who ever it may concern with the myriad of informational data that both FSDirect and MaintenanceDirect create. I was also doubtful about the telephone help line but have received very helpful, immediate technical support from the professionals at SchoolDude."

"The various modules that make up the total SchoolDude package are really a ‘one-stop shop’ for maintenance software needs. At last, software programs that offer uniformity for school district maintenance departments across the nation!"

"ITDirect was a perfect fit for us.  It is all about the data and being able to drill down and get reports and justify staffing and budget decisions. 

I've used SchoolDude in 2 school districts and it's because of the ease of use of the applications and the customer service and support."

"We wanted a system that was purely web based and we didn't want the problem of loading software onto computers in 150 schools. We wanted a product with no infrastructure costs.

The ease of introducing school staff to ITDirect was fantastic!"

"SchoolDude is the most customer oriented company I have ever dealt with. If a promise is made, it is always kept. I believe they deserve a five star rating for how well they treat their clients. Additionally, we have found SchoolDude's products to be as user-friendly and easy to deal with as the SchoolDude team!"

"Because of an initiative in many higher educational institutions called Balanced Scorecard, we became interested in benchmarking and customer service tracking. That's where SchoolDude came in. Now we're actually tracking and increasing the percentage of work orders completed by the customer's requested date! After a brief learning curve, our ‘on time completion’ rate is 85%. Most requesters took a little time in training since it was a totally new process, but now they are comfortable, and I haven't had to call Technical Support. Our crew was a little apprehensive until they understood MaintenanceDirect didn't judge them based on volume, but showed how much work they efficiently completed. We're very pleased."