Philip J. Brody, Ph.D., has written an article concerning how inadequate support infrastructure is adversely impacting student performance In March 2009, eSchool News published the results of a second annual survey and report, conducted together with CoSN and SchoolDude.com that focused on the unique challenges facing IT professionals in the K-12 environment. An area that particularly caught my attention was the availability, or should I say lack of availability, of technology staff and other support [...]

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