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Wireless IT Incident Management System ITWireless is a powerful wireless/mobile IT incident management tool that enables mobile technicians to receive and complete work orders in the field via a wireless/mobile device. ITWireless improves productivity, efficiency and customer service by streamlining the workflow process, saving educational institutions time and money. Download the Product Datasheet "SchoolDude's wireless component has helped make us very efficient. We don’t...

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Online IT Asset & Inventory Management System ITAMDirect is a powerful, online IT asset management tool that streamlines all aspects of IT asset administration, from monitoring and reporting to planning and life cycle costing. Know what IT assets you own and where they are with the click of your mouse. ITAMDirect revolutionizes the IT asset management process by eliminating the need for outdated manual field audits and provides institutions with a complete, dynamic IT asset inventory in...

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Online IT Help Desk Management System ITDirect is a powerful, online technology incident and help desk management tool that streamlines the entire technology workflow process, from incident request to resolution. ITDirect improves productivity and efficiency and reduces incident requests by 20% through request troubleshooting and a self-help knowledge base. With ITDirect's valuable tracking and reporting capabilities, institutions can make smarter, data-driven decisions related to IT...

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