At SchoolDude we are committed to client success.
That is why 8 out of 10 institutions choose SchoolDude and 87% say they would recommend us. Doing business with the “Dude” is personal.
As a SchoolDude client, you will have the personal and professional attention of the “Dude”, every step of the way!
Training is free and unlimited.
You’ll receive unlimited assistance to get up and running with the SchoolDude products you’ve purchased. We can also assist you with any specific training needs you may have. Need specialized, advanced, new employee, or annual training? Just let us know!
Make sure you don’t miss our annual user conference! SchoolDude University offers 3 days of valuable professional development courses to choose from. Whatever challenge you’re facing, we’ll be happy to help!
Response time is exceptional and personal.
When you call SchoolDude Client Support, a friendly “dude” or “dudette” will answer the phone within 3 rings (no more elevator music for you) and direct you to someone who can help. You can also connect with live support via email or chat. 95% of support emails are answered within an hour.
Resources are education-specific and plentiful.
Your client service analysts are some of the most experienced facilities, event, energy and IT management professionals in the industry. As a SchoolDude client, you are backed by the industry’s largest data warehouse of information and best practices, all at your fingertips.
So, if you’re curious about something, just give us a call. Ask about our client webinars, white papers and other resources or check out our resource library for more topical information.